ibis Cardiff Gate - International Business Park

Room bigger than I expcted. Services food (KFC, Starbucks, burgers etc) just 3 minutes away from hotel - but we recommend the Toby Carvery 6 minutes away, where you can a beer too! Ask staff for directions - pretty easy! Good self-service breakfast - - staff visible refilling containers continually. They take dogs! (Premier Inns don't, and Travellodge appear to have stopped hot breakfasts, just a cold fixed menu bag)

Value for money, easy access, accessibility good- had a wet room which makes life easier for me. Staff were friendly.

THE STAFF!!! Super nice and very accomidating. Vry impressed with how they dealt with an unreasonable customer at breakfast (frankly there was no pleasing her!) Remained polite and proffessional and in spite of how unreasonable her complaints were, still went to the effot of checking with us whether the breakfast was ok!

This is the first hotel I have ever stayed in where I haven't needed to take an antihistamine for my dust allergy. Though the hotel itself is a little dated in furniture and style what you may not see is how fantastic a job the cleaners do. I am so picky I ran a wet wipe all over the surfaces, bed frame etc, everything, and when I looked after it was still clean! The staff are also really friendly, welcoming and helpful. The location was great for me as I was working nearby, so it's more of a commuter hotel than a destination. Starbucks, KFC, Waitrose etc all opposite which was really convenient.

Reception was very good